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Pentacom PDF
By:Philippe Malaval,Jean-Marc Décaudin,Christophe Bénaroya
Published on 2005 by Pearson Education France


Pentacom est le premier ouvrage global de communication. Il traite, d'où son nom, les cinq grands types de communications pratiquées par les entreprises et organisations (communications marketing b-to-c et b-to-b, interne, financière, corporate), en prenant en compte leurs différentes cibles (consommateurs finaux, clients professionnels, salariés, actionnaires et banques, pouvoirs publics ou institutions). Dans une première partie sont abordés les fondements théoriques et techniques de toute campagne de communication. Y sont présentés les théories essentielles, les différents acteurs, l'élaboration du plan de communication puis les techniques de mise en œuvre : publicité médias, communication directe, promotion des ventes, organisation d'événements, sponsoring, mécénat, relations publiques et lobbying. La deuxième partie est consacrée aux communications de type marketing, les plus importantes tant en termes de budget que de réalisation. Elle analyse la communication de marque, les cibles émergentes en grande consommation (enfants, seniors), les tendances actuelles de style (humour et provocation), la communication de plus en plus forte des entreprises de distribution, les spécificités et outils du business-to-business, ainsi que les enjeux et contraintes d'une communication internationale. Enfin, la troisième partie développe les communications de type non marketing : la communication corporate avec la prise en compte croissante de l'éthique et de l'environnement, la communication financière qui accompagne la montée en puissance de l'actionnaire, la communication interne pour fédérer les équipes autour de l'entreprise, la communication de crise pour anticiper les aléas et y réagir au mieux. Cette partie aborde également en détail la communication des organisations non marchandes (humanitaires, religieuses et politiques, mais aussi services publics et collectivités locales), pour mettre en évidence les singularités comme les similitudes avec la communication | business |. Intégrant les dernières avancées théoriques, étayé d'exemples tirés de très nombreuses entreprises, illustré par plus de 300 visuels en couleurs et prolongé par des questions et des minis cas, Pentacom offre une synthèse sérieuse et attractive des théories et pratiques de communication.

This Book was ranked at 27 by Google Books for keyword Entreprise et Bourse.

Book ID of Pentacom's Books is sTFHSb-F_9MC, Book which was written byPhilippe Malaval,Jean-Marc Décaudin,Christophe Bénaroyahave ETAG "5Th6Vxy4xa8"

Book which was published by Pearson Education France since 2005 have ISBNs, ISBN 13 Code is 9782744071201 and ISBN 10 Code is 274407120X

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Book was written in fr

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